Professional Summary
With over 25 years of experience in a variety of roles, I am a skilled and well-rounded professional with a strong background in customer service, leadership, and problem-solving. My technical skills in programming languages such as Python and PHP, as well as my expertise in web design and development, make me a valuable asset to any team. I am highly organised and able to manage my time effectively, and my excellent communication and interpersonal skills allow me to effectively interact with colleagues and clients. I have a proven track record of successfully leading teams and completing projects, including the development of a company website and personal portfolio website. I am committed to providing excellent customer service and am dedicated to continuous learning and professional development.
Soft Skills
- Excellent communication skills, with proficiency in writing, speaking, and active listening
- Proven leadership experience, having successfully led teams and managed projects
- Strong time management skills, with the ability to prioritise tasks and meet deadlines
- Exceptional interpersonal skills, including teamwork and conflict resolution
- Skilled problem-solver, with the ability to identify and resolve issues efficiently
- Organised and detail-oriented, with expertise in task and information management.
Technical Skills
Experienced and familiar in the following:
Python, HTML, CSS, JavaScript, PHP, MySQL, JSON, iOS App development, UX Design, PyCharm IDE, VSCode, Sublime text, Web design, Web Development, WordPress, Bootstrap, Adobe Photoshop, Adobe Lightroom
Professional Development
“IT Help Desk for Beginners” LinkedIn Learning, (4th August 2022)
“First 5 Forever Literacy and Little Ones Workshop” State Library Queensland (26th November 2021)
“CASA Remote Pilots License” UAV Training Australia, (November 2020)
“AWS Concepts” Linux Academy Online Training (2nd February 2020)
“AWS Essentials” Linux Academy Online training (23rd March 2020)
Projects
The Cunning Linguist – Python App – Link
- Created a simple GUI using the Tkinter Python Library
- The app uses the OpenAI API completions endpoint to generate a translation from a source language to a target language
- Allows the user to choose the source language and the target language
- Allows the user to copy the translation to their computer clipboard with the click of a button
- Allows the user to reset the app
- This Basic Universal Translator allows you to talk through your BUT for hours.
Static Website – marcusandkind.com – Link
- Created custom domain name using Amazon Route 53
- Use an Amazon S3 bucket to host the website content
- Created SSL/TLS Certificate with AWS Certificate Manager
- Integrated AWS Cloudfront as the content delivery network serving the website
- Used and customised HTML5 website template
- Integrated custom JavaScript and Custom CSS
- Created all written content
- Created all visual and digital assets using photoshop
Company Website – Franklin Media Australia (Ongoing) – Link
- Created custom domain name transferred from original registrar to Amazon Route 53
- Site built with WordPress open source CMS
- Hosted from Siteground.com
- Produced all written content
- Sourced and created all visual digital assets
Personal Portfolio Website (Completed Ongoing)
- Created custom domain name transferred from original registrar to Amazon Route 53
- Site built with WordPress open source CMS
- Hosted from Siteground.com
- Produced all written content
- Sourced and created all visual digital assets
Solana Token Development (Completed 2022) – Link
- Utilised Ubuntu Server and Rust programming language
- Set up a Solana Wallet in order to transact on the Solana Blockchain
- Funded Solana Wallet with enough Sol to deploy AvianCoin contract
- Installed Solana Token program (CLI tools)
- Transferred tokens to a third party address
- Added AvianCoin Token to the Solana Registry
Chip the AI Chirp Bot – AI Twitter Bot (Completed 2022) – Link
- Developed chatbot code using Python programming language
- Integrated Twitter API into the Python code
- Integrated OpenAI API into the Python code
- Used OpenAI Completions Endpoint to create AI generated tweets
- When running chatbot will send a variety of tweets based on specific prompts at specified intervals
Mission Name Marauder – NSA Style Codename Generator (Completed 2022) – Link
- Used python to write a program that generates a NSA style covert codenames
- Uses two separate integrated lists of English words to create names
- Stores the generated names to a separate file
- When running, the program checks the names file to avoid duplication
- Can generate over 11 million unique names
Random Number Detonator – iOS App – Link
- Built with Xcode
- Written in SWIFT
- This app is a random number generator with a tropical theme
- It randomly blows up an alligator

Education
Bachelor of Business Management
APM College of Business and Communication – Torrens University (Completed 2013)
Majoring in Communications – Marketing and Public Relations
Key Highlights
- GPA of 3.2 / 4
- Student Representative to the Board of Directors
- Hand picked by an Award Winning Business Journalist to work for a new online media company
- Compliment from my business law lecturer that “Stephen was the best student I’ve ever had!”
Diploma of Financial Planning
Australis College (Completed 2013)
Focus on Life Insurance – Superannuation & Managed Investments
Other Training & Coursework
Advanced Diploma of Nutritional Medicine – Theory Coursework (2011)
Certificate III in Investigative Services – Private Investigations
Conducting Surveillance and Working in A Surveillance Team
Training in preparing evidence for court
Licenses
CASA RePL
Aviation Radio Operators Certificate
Maritime Radio operators Certificate of Proficiency
Work Experience
For more detail about my work experience click the link to go to my LinkedIn profile.
Brisbane City Council
Library Services Branch
August 2021 – Present
Virgin Australia Airlines
Guest Services & Airport Control
October 2014 – October 2020
Guest Assistance Coordinator
Guest Services and Relief Guest Services Coordinator
Relief Airport Movement Coordinator
Broadbent Media
Journalist / Content Writer
September 2013 – November 2013
ALH Group | BWS Liquor
Sales and Assistant Manager
March 2010 – July 2012
Dive Professional & Eco-Tourism
Self-Employed and Contract Work
November 2004 – March 2010
Dive Instructor
Dive Master
Dive Supervisor
Cruise Director